Operation Associate
About Anfin
Anfin is a fintech company in Vietnam building the most innovative products in the wealth management and brokerage space. We strongly believe in the power of the stock market to transform developing economies. Therefore, we want to democratize access to stocks, bonds, and structured investment products. Anfin successfully raised investment from global venture capital investors and we are now rapidly expanding our team.
About the Team
We’re a close-knit group of start-up enthusiasts, diverse in free-time hobbies yet similar in values. If that speaks to you, come join us!
About the role
As our Operation Associate, you will work closely with the leadership team and every department within the company to ensure operational excellence in customer services and business activities.
What will you do
As Operation Associate, you will be asked for various aspects of business operations, including but not limited to.
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- Customer services: Work closely with the engineering team and CS team to resolve customers' requests in a timely manner.
- Process Management & Continuous business Improvements: Lay the groundwork for various business processes to reduce wastes and improve services. You will be an agent of lean & operational excellence at Anfin.
- Initiative Projects: Work closely with the leadership team on various projects and be the central point of contact for project execution, ensuring the project is delivered in a timely manner and with the best use of resources.
- Reconciliation: Reconciliation, monitor data between Anfin and partners.
- Report: Prepare daily, weekly, monthly report
- Other tasks: Prepare documents, coordinate with others departments for solving issues, tracking and process deposit/withdrawal transactions,...
What you need:
- At least 2+ years of experience experiences working in any Business Operation position (Customers services, Process Management, Project Management,), prefer to have experience in securities companies, banking, or start-up environment
- Energetic and willing to learn and challenge yourself
- Quickly handle arising situations and able to navigate through ambiguity
- The great team works with excellent communication and coordination skills
What you will get:
- Very competitive package
- Potential for ESOP
- Laptop is provided
- 13th-month bonus
- Social Insurance, Premium Healthcare Insurance for employees
- Dynamic, fast-paced start-up work environment building exciting products
- Company trip once a year and many exciting activities for team building
- Free parking, coffee, and tea
- Opportunity to learn about financial literacy from industry experts to build your own wealth
- Opportunity to be mentored by a leadership team who has extensive entrepreneurship experience, successfully founding and exciting Tech companies
- Working hour: Monday to Friday (from 8:30 am to 5:30 pm)
Contact
Should you need more information about this job, reach out to us at:
☎️Hotline: 0374 246 346
