Community Management Executive

Bộ phận: Growth
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Cấp bậc: [Middle, Senior]
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Địa điểm làm việc: Hồ Chí Minh, Việt Nam

About Anfin

We are a fintech company in Vietnam with the mission to bring investment opportunities and financial literacy to everyone in Vietnam. We strongly believe in the power of the stock market to transform developing economies. Therefore, we’re building the most innovative product in wealth management, and brokerage to make that happen. We have successfully raised investment from global venture capital investors and are now expanding the team to develop our product.

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Your Responsibilities

  • Manage and develop Anfin user communities such as: Facebook, Zalo, Telegram…
  • Develop and implement communication activities to increase members of Anfin community
  • Collect data, segment users in the community and develop content plan for each audience group
  • Coordinate with Investment team, Freelancer team to produce high quality content 
  • Regularly update about the stock market, investment, business to update and share news for Anfin member community
  • Respond quickly, accurately and effectively to questions of Anfin team members (including questions about products, features, application errors, stock code identification...)
  • Build interactive activities with the user community such as events, minigames; create and navigate and live active discussions in the community; ensure the quantity and quality of activities implemented during the year
  • Learn and receive comments and feedback from users about products and services and periodically report results to the Manager

Our Requirements

  • Degree in Business, Banking & Finance, or Marketing Major
  • Have 2-4 years of experience as Brokers/ Investment Analyst in Banking, Securities or Marketing roles who have an interest in financial technology products/ stock investment and passionate about learning about the stock market
  • Love community development work; interested in Anfin products
  • Good at communication skills and problem-solving skills
  • Team work spirit, Integrity, high responsibility for work
  • Willing to serve internal and external customers conscientiously
  • Eager to learn, always improve self-efficacy
  • Positive, self-directed, ability to ensure work in all pressure situation

Why us?

  • We offer highly competitive compensation packages to proven talent
  • We offer qualified employees the opportunity for ESOP
  • We want you to have a well-paid job to focus on your work, so we do performance reviews and salary increases twice per year
  • We provide Laptop to ensure the quality of work
  • We consider ourselves a family with supportive colleagues and leaders. Our dynamic, fast-paced, and friendly environment includes an activity space and coffee station for breaks. We have company events for major holidays, such as International Women's Day, Vietnamese Women's Day, and Christmas. We also have an annual company trip and a year-end party
  • We want employees to stay healthy and to be able to focus on their work, rather than healthcare costs. So, in addition to the medical insurance required by Vietnam labor, we pay for premium health insurance that pays most medical and healthcare expenses.
  • At Anfin, you have an opportunity to learn about financial literacy from industry experts to build an integrated brokerage offering a variety of asset classes
  • Last but not least, you will be mentored by a leadership team who has extensive entrepreneurship experience, successfully founding and exciting Tech companies

Other Information